Granting refund of confirmed railway
ticket up to four hours before departure, 50 percent cancellation charge
for a confirmed ticket submitted between 12 and four hours before
departure and 25 percent cancellation charge if submitted between 48 and
12 hours before departure are some of the amended rules since December
12, Minister of State for Railways Manoj Sinha told the Rajya Sabha in a
written reply.
The minister said refund of fare after
deducting clerkage charge for Reservation Against Cancellation (RAC),
wait listed ticket and partially confirmed tickets have been introduced
if the tickets were submitted for refund up to 30 minutes before the
train’s scheduled departure.
“Rules have been amended to check bogus
claims, to facilitate provision of mobile ticketing as well as paperless
ticketing, discourage last minute cancellation resulting in
seats/berths going vacant etc. The amendment in refund rules became
necessary to adapt to changes/developments in the ticketing systems,”
Sinha said.
“No cancellation charge or clerkage
charges are levied and full fare is refunded to all passengers holding
confirmed, RAC and wait-listed tickets if the journey is not undertaken
due to late running of the train by more than three hours of scheduled
departure.”
The minister added that Railways are
preparing reservation charts at least four hours in advance to
facilitate ticket reservation till 30 minutes before a train departs.
