“As per the agreement, the global IT services company will provide a broad range of IT services in the area of IT management, application maintenance and development to help the airline achieve its goal in customer experience, operational excellence as well as cost leadership,” the carrier said in a statement.
The airline, which is a joint venture of Tata and Singapore Airlines, currently offers almost 400 weekly flights to 16 destinations in India.
“Since the start of airline’s journey, the global IT services provider has been assisting us in defining our IT strategy, launch innovation platform items, created dashboards and tracking mechanisms to increase transparency and compliance. Both parties will now see greater synergies as the expanded partnership,” said its CEO Phee Teik Yeoh.
TCS president (Asia Pacific) Girish Ramachandran said that the strategic partnership provided an opportunity to develop the next-generation of innovative digital and IT solutions.